- The Automobile Market - An Overview
- Importance of automobile
- The best season
- Drop out salespeople
- The basic themes of selling automobiles
- Qualities of a good salesperson
- Prospecting
- Unsold customers
- Meeting the customer
- Take control
- Pick up a car
- Walk around
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- Presentation
- Qualify
- Qualifying questions
- Test drive
- Commitment
- Sell yourself
- Negotiation
- Overcoming objections
- Closing
- Turn over
- Paperwork and delivery
- Referrals and Follow up
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